The queuing system is an art form. You have the self-service tills, which are both a blessing and a curse. “Unexpected item in the bagging area” is the soundtrack of modern life, isn’t it?
But then you have the staffed tills. The staff here are legends. They’ll chat to you about your day, comment on your choice of oranges, or just give you a nod that feels genuine. It’s not robotic; it’s human.
You might get a staff member who’s worked there for twenty years. They know where everything is. It’s like having a personal shopper, but with better banter.
